FAQs

Do you offer international shipping?

Due to customs charges, I do not currently offer shipping outside the United Kingdom. 

Are your prints high quality?

Yes, they are Glicée prints. Glicée is a fine art digital printing process that combines advanced pigment inks with high quality archival papers to achieve fantastic colour depth, definition and superior light fastness. It is now the leading short/medium run print process used by artists, illustrators and photographers.

Do you offer framing options for your prints?

I do not currently offer frames for sale. Framed prints are shown for illustration purposes only. 

Do you offer prints in limited editions?

All of my prints are limited editions, usually to 50 of each size. I personally sign and number each print and its accompanying certificate of authenticity.

Do you accept commissions or custom requests for illustrations or artwork?

I am periodically open to new commissions for illustrations or artwork. Please message me using the contact form on the website and give a summary of what type of project you have in mind, and I will get back to you.

Do you sell your original drawings as well as prints?

At present, I am not selling my original drawings. This may change in the future. If you wish to be kept informed, please subscribe to my emails, and you will be the first to know.

Can I cancel or return my order?

Your order can be cancelled up until it is dispatched. Please send me a message via the contact form on the website, and include your order number so I can get a full refund processed quickly for you.

If you change your mind after the order has dispatched, or when you receive it, please message me using the contact form on the website, and include your order number. I will accept returns within 30 days of delivery, provided the original packaging is used and the item(s) arrive back in perfect condition. Return postage is not included.

What should I do if my order arrives damaged or incorrect?

Your orders are carefully packed, but on rare occasions accidents during transit can happen. If your order arrives damaged or is incorrect please let me know immediately using the contact form on the website, giving your order number and a description of the problem. Please keep hold of the packaging, as the courier may require photo proof in the case of damage.

I will take care of any items needing replacement without any further cost to you.

Please refer to my Refund Policy for further details.